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FUJIFILM XT4 that freezes (less than a week after buying it)


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Hello, I have the XT4 since Thursday, May 19, 2022 and the camera started to freeze on Tuesday, May 24 and again the next day. I have to remove the battery to turn it off, because no key reacts, not even the ON/OFF key, the screen always remains frozen. 
I have the latest update, the bluetooth is not associated with my smartphone, I have no Flash whatsoever connected with. just the Fuji 18-55mm lens.
Where does this problem come from? If you have ever heard of it, any solutions? thank you very much 

 

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