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XT3 Loose Shutter Collar/On and Off Button


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Recently bought a new XT3 off of adorama. However, I noticed that the shutter collar/on and off button is questionably loose. The collar/button does not sit flush on the bottom, and it can be pushed up and down a tiny amount (see the video). There's also a tiny indentation on the button. The camera otherwise looks new (shutter count was 0) and there's no noticeable wear anywhere, so it probably wasn't ever used. 

I've read a few other forums where people had more or less the same issue, but they never mentioned anything about the collar not sitting flat, which makes me a bit worried.

Cause for concern? If I do end up sending it back, hopefully they'll even consider this an issue? 

 

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This type of shutter release button that Fujifilm has on its X-T and X-Pro cameras usually has some play. However, I never had this much play in the collar itself. Esp. since the collar acts as on/off switch it sees a lot of action and possible wear in contacts and seals. I would have it checked by Adorama and if needed/possible replaced by another X-T3 copy. 

Edited by Herco
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8 hours ago, Herco said:

This type of shutter release button that Fujifilm has on its X-T and X-Pro cameras usually has some play. However, I never had this much play in the collar itself. Esp. since the collar acts as on/off switch it sees a lot of action and possible wear in contacts and seals. I would have it checked by Adorama and if needed/possible replaced by another X-T3 copy. 

Thank you for your insight. I will give them a call. 

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