FW update failed via App

[KARR]

Hi guys. So I'm new Fuji user (X-S10) and I've just tired to update FW (from 2.00 to.2.10) via App but it didn't go well.

FW was transferred fine from app to camera and it did start it but after like 30s it showed error and camera is stuck now in turn off/on again message. 

Is there any solution to this except check with the fuji service because now I'm on the road and no fuji centre is near by. I was thinking about to do FW update via SD card but now I'm not sure. Result could be trh same. Thank you. 

 

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Edited December 9, 2021 by KARR

[ChrisAbary]

I had this similar problem with my x-t100

This is what I did, replaced the memory card with a new one and put the firmware downloaded directly from Fuji website.

First I did a factory reset then commenced with the manual update.

And that error was fixed.

[Herco]

In my experience it's always best to update the firmware using an SD card. You might want to try that again.

The Fuji app is imo horribly unreliable in maintaining connection with the camera. In fact, I removed the Fuji app from my phone altogether. I find it to be an insult to customers. I've also worked with the apps of other brands (Leica, Nikon, Sony and Panasonic) but the Fuji app is easily the worst of all. Fuji should really put some effort into that app...

Edited December 12, 2021 by Herco

[Photoworm]

On 12/12/2021 at 8:01 AM, Herco said:

In my experience it's always best to update the firmware using an SD card. You might want to try that again.

The Fuji app is imo horribly unreliable in maintaining connection with the camera. In fact, I removed the Fuji app from my phone altogether. I find it to be an insult to customers. I've also worked with the apps of other brands (Leica, Nikon, Sony and Panasonic) but the Fuji app is easily the worst of all. Fuji should really put some effort into that app...

I totally agree with Herco. I have never been able to reliably connect my cameras (X-E2 and X-S10) to the app, even for a simple thing like transferring photos to my phone. The Fuji cameras are great, but the Fuji app really sucks... I would never try to use it for upgrading the firmware. Given the poor record of app, I think Karr is lucky -- so far his camera hasn't been bricked by the app.

[quantum]

my xs10 fw update failed too and bricked… flashROM on mainboard is broken and changed mainboard to repair the error

poor app experience, uninstalled