Jump to content

Issues with Purchase with Viltrox


msat29

Recommended Posts

Hi forum members! First post here, and unfortunately not a good one for Viltrox. My fiance purchases me an 85mm lens directly through Viltrox beginning of April 2021. We're now in June and the parcel hasn't arrived. Viltrox took 2 weeks to ship the lens after purchase, and to our surprise the lens was shipped from Dubai. Nonetheless, here we are 2 months later with no lens and Viltrox and FedEx are not taking any accountability for this. Not to mention, the customer service at Viltrox has been awful and not willing to help at all. 

 

Has anyone had any similar experience with recent purchases from Viltrox? 

Link to post
Share on other sites

  • 2 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...