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Eye autofocus issues on XT-3 with firmware 4.0


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I recently bought an XT-3 with a 16-80 lens. I’ve come from a Sony a6400. On receiving the camera I immediately upgraded to the latest firmware. 
 

Unfortunately, the camera seemed to be almost consistently missing eye AF. I took quite a few pictures of my daughters, who were basically stationary, and only about 10% had sharp eyes even with the green ‘lock’ square showing around the eyes. These photos were indoors, but light was good and I was at f4. I would share examples but don’t really want to post shots of my kids on the internet. 
 

Unfortunately I’ve had to send the camera back as I was getting near to the 14 day return window. I am debating getting an A7iii but I still have something drawing me to Fuji. What are others’ experience of eye AF? I wonder if I’ve just been spoilt with Sony, if there was a fault with the model I had or maybe I was doing something wrong. I’m open to spending more for an XT-4 if it gets me sharper shots, because there is a lot to live with these cameras! The Sony cameras don’t excite me, but they are largely reliable in this matter. 

Edited by iceskating_uphill
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  • 2 weeks later...

I have the same problem. After Google, forums, etc. I found that I have to pre-focus first, before taking the picture.

Before the upgrade, I could just snap away, and eye AF always worked. As I mostly work with children, I do not have the time to pre-focus every shot, so for me it is also worse than before. 

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