Hi all guys, a few months ago I sent this camera for repair because the r-dial command was broken (purchased in March and used 3 times), the assistance service took about 1 month and a half to repair. Yesterday after some time I used this camera again and ... same problem the command broke again 😭. Now I think I will no longer send her for assistance, I ask if anyone had the same problem as me and how they solved it or if they found a way to configure shutter speeds.
Were you trying to set the ISO above 6400?
The display says you have the mechanical and electronic shutters both turned on, but if I am remembering correctly, to go beyond ISO 6400 on the older X-Ts, you can use only the mechanical shutter.
On the newer models, that limit is raised to 12800, and may be higher on the X-T4 and X-S10.
Make sure the battery easily slides in and out of that compartment. If it is sticky, that battery might be starting to swell, which means you will quickly need a new battery.
Also make sure all of the info displays (you will need to check the manual -- the online version at Fujifilm is the same as the paper one) turn on and off.