Cannot turn on hot shoe / flash XT3

[Fred Hopper]

Good evening,

I am new here, and new to Fuji, having moved over from Canon. I purchased an XT3, and try as I might I cannot get the hot shoe turned on. Tried different shoe mount flashes for Fuji, and in the menu when I go to the flash setting, it has the little line through it, the bar at the top recognizes the shoe mount flash, but nothing...not turning either command wheel, or pushing any button at all makes a difference. Any help?
thank you,

Fred 

[Greybeard]

Electronic shutter maybe?

[ccguy]

I'm having the same problem with my XT4- any updates??