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Photo transfer through ios app

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has anyone encountered a transferred photo from camera to iPhone with the photo not being in the right position? for example


if the photo was taken horizontal and it will download on to the iPhone as vertical? if you try to adjust the position then half the picture is grey? 


this has happened to me multiple times on different occasions. is it an issue with the app? or the camera? any insight in appreciated.


fyi im using the xt20

Edited by fongvo

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I have not had this problem with my XT2 and X100F connected to an Iphone 7. I've never heard of half the picture being grey either.

Hopefully it's just a glitch and sorts itself out.

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