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Found 1 result

  1. Hi everyone, This is my first post here and it concerns a strange issue i have been researching that i see others have been affected by as well. So far there has been no solution in any of various posts around the web. The problem is this: I have a barely used VPB grip for my XT-2. They were purchased at the same time. They are barely 4 weeks old in use, the grip much less so due to the issues. I have three of the newer batteries plus the one that comes with the camera. After fully charging all the batteries and putting the grip and camera together, the batteries in the grip displayed as fully depleted. Looking around online, some suggested flipping the booster switch, removing and reinserting the tray etc. None of the described "fixes" worked perfectly. I assumed this was a software fix that Fuji could roll out. I decided to try and use the grip and camera knowing that the batteries were actually full despite what the display read. However, this lead to even stranger behavior...such as the camera shutting itself off while focusing, or the joystick would not work on the grip but the shutter button would and other weird behavior. These issues were intermittent. They are not reproducible and i have tried my best to trouble shoot and get the root of the problem. As far as i can tell, the camera performs flawlessly...when the grip is NOT attached. I just came back from three weeks traveling around Europe taking hundreds of photos without any problems. So the grip is clearly the problem. Again, many others are experiencing this issue with the battery display and the grip so I am uncertain what next to do. I want a working grip. If it is just a bug that Fuji can squash I can wait for that update. If, on the other hand, i have an actual defective unit then i need to contact Fuji and get it replaced. I am writing to the Forum to get advice as to what to do. As i keep saying i know I am not alone and its hard to think that Fuji is selling lots of defective hardware so perhaps this is just a software issue that will be eventually corrected. What do you think? Any and all advice is greatly appreciated! Thanks for your help!
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