I have longstanding issue with my Fuji XT-3 and I am unable to get any support.
I have tried JApan support - but get response to talk to US support.
When I reach out to US support I get response to call 800 number even though I have stated several times that I am in Asis and unable to call US 800 numbers.
None if the Fuji Asia support centers support English or have been instructed to always refer back to country of purchase.
Does nyone have a direct number for US Fuji support? That is not the 800 number (but may be go to same queue)?
Is it typical for Fuji to not respond? I initially reported the issue over 6 months ago while in US to both US and Japan sites - only Japan responded and said they would have engineer look at - but then that never continuted and now they also say contact US.
Asking in lens forum as it seems to have the most activity and is the most generic.