I have a complaint...the rubber ring on my eye cup fell off. Called Fuji and they sai that parts could send me the piece. They would call me. Never called so I called them and they reprimanded me and said that that is NOT something they would send me...I have to send it in for repair. Why did the first guy say it was not a problem to get me that part. So need to send the camera in for a flaw that should be fixed immediately. The forums have said many people have had this problem. My answer was to for now make my own eye cup with a rubber dowel and gaffer tape. It worked...
Sharon