Hi forum members! First post here, and unfortunately not a good one for Viltrox. My fiance purchases me an 85mm lens directly through Viltrox beginning of April 2021. We're now in June and the parcel hasn't arrived. Viltrox took 2 weeks to ship the lens after purchase, and to our surprise the lens was shipped from Dubai. Nonetheless, here we are 2 months later with no lens and Viltrox and FedEx are not taking any accountability for this. Not to mention, the customer service at Viltrox has been awful and not willing to help at all.
Has anyone had any similar experience with recent purchases from Viltrox?
Klaus Armitter reacted to a post in a topic:
Issues with Purchase with Viltrox