PW104

Thanks again mrPeter As you mentioned in your earlier post - it seems that (apart from lack of image stabilization) the symptom of the fault is that the OIS lens group is remaining in the 'parked' position and therefore I guess the cause may be a lack of signal from the lateral vibration detectors to the OIS motors (when the OIS switch is in the 'ON' position. If this is the logical next cause then I think that is where my reasoning may have come to a stop and I'll have to wait for the Fuji service technician to take it further.

Thanks mrPeter. I'm guessing that the lens does seem to be able to park the OIS group because the 'rattle' disappears when the lens is powered up. Interesting there appears to be no information online about how these mechanisms can malfunction. Not that I would want to attempt a repair myself, but it is interesting to know what has gone wrong. Not sure whether Fujifilm Service will explain that though.... Anyway we'll see...

Thanks Herco for your kind advice. I have now compared the two lenses (10-24 mm vs 18-55 mm) at 24mm (because this is the narrowest field of view on the 10-24). This confirmed that there was nothing happening at all on the 10-24mm lens. It is strange because the camera body registers the OIS and there is the usual 'whirring' sound if one places the lens to the ear whilst the OIS is operational. Also, when the lens is not active (camera switched off or lens separated from the body), there is a slight rattle if one shakes the lens from side-to-side - this rattle disappears when the lens becomes active. Your advice really helped - so now it's off to the local Fujifilm Service Centre (Australia) to sample their legendary customer service. I will post an update with the results.

Hi, I am new to this forum and a recent 'convert' to the Fuji X system. I recently purchased a second-hand 10-24mm f/4.0 and while the lens is cosmetically okay and appears optically in good shape, I do have a concern about the OIS. I can see barely any difference between OIS "ON" and OIS "OFF" - both stills (at 1/2 sec) and video. I compared it with my 'kit' lens the 18-55 f/2.8-4.0 and the OIS on the newer 'kit' lens appears much more noticeable. Is this a normal expectation of the 10-24mm? I am wondering whether to return the lens. Any comments from the wise would be appreciated!