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4646

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    4646 got a reaction from DerrickT in Is Fuji aware their camera remote app is broken?   
    I recently left this review on the Apple app.  It’s terrible. I can’t believe after years of owning their amazing cameras that this is the best the can do with their app.  I am tech savvy kind of and I can’t get it to work any more.  Always been a slow and terrible app. 
     
    my review
     
    For the love of god.  Please employ a new app designer.  This has been a distaste for years this app.  Please give a new app.    Still under iOS 14 not working.  Epic fail.     SORRY FUJI.  it still does not work.     Fuji.  This is a disaster still.  I have been waiting months now for a fix.  I just upgraded to the latest app.  Latest firmware on my XT3.  Deleted app.  Reinstalled.  Reconnected etc etc.  ensure all app and camera settings are correct according to Fuji advise.  And still it does not connect.  This app is dead.  I spent a massive amount on a camera with a working app.  Now I have lost the needed app.    Fuji.  Are you reading these reviews.  How about replying to us.  How about adding  a comment saying you realise this app is broken and you are fixing it!?  How about anything?   You get it doesn’t work don’t you?   You get that this is one of your selling points for camera sales and now we don’t have a working app!?     This has always been a terrible app but now it’s just a disaster of an app.  No longer connects to my X-T3.    At least before iOS updates it connected and worked - although badly.  It worked!   Now it simply won’t connect no matter how many times I restart and reinstall etc etc.  I believe it’s an iOS problem rather than the camera firmware - or maybe a combination.  If I could give it zero stars I would.  Seriously Fuji.  You sell awesome cameras but are let down by this app.  
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