The same problem happened twice, once after repair, the first repair was free, because it was still under warranty, the second time, a 170 euro bill! I wrote a complaint, stating that the camera had the same malfunction after repair, in the end they fortunately withdrew the amount I should pay. It took about two months to get the camera back, and I have no idea what they actually repaired or if a part was replaced or not. I t works fine now, a great camera, but I didn't expect it to be faulty a within its first year.