I recently left this review on the Apple app. It’s terrible. I can’t believe after years of owning their amazing cameras that this is the best the can do with their app. I am tech savvy kind of and I can’t get it to work any more. Always been a slow and terrible app.
my review
For the love of god. Please employ a new app designer. This has been a distaste for years this app. Please give a new app.
Still under iOS 14 not working. Epic fail.
SORRY FUJI. it still does not work.
Fuji. This is a disaster still. I have been waiting months now for a fix. I just upgraded to the latest app. Latest firmware on my XT3. Deleted app. Reinstalled. Reconnected etc etc. ensure all app and camera settings are correct according to Fuji advise. And still it does not connect. This app is dead. I spent a massive amount on a camera with a working app. Now I have lost the needed app.
Fuji. Are you reading these reviews. How about replying to us. How about adding a comment saying you realise this app is broken and you are fixing it!? How about anything? You get it doesn’t work don’t you? You get that this is one of your selling points for camera sales and now we don’t have a working app!?
This has always been a terrible app but now it’s just a disaster of an app. No longer connects to my X-T3. At least before iOS updates it connected and worked - although badly. It worked! Now it simply won’t connect no matter how many times I restart and reinstall etc etc. I believe it’s an iOS problem rather than the camera firmware - or maybe a combination. If I could give it zero stars I would. Seriously Fuji. You sell awesome cameras but are let down by this app.
Hi All:
I'll add my complaint to the hopper. Does Fuji know? Of course Fuji knows. They just do not care. No longer works with iOS 14.2 and and X-T3.
My biggest complaint is that (when it worked) when you wanted to start/stop record video it forced the camera to record only 1080P to the SD card regardless of the camera setting. Not sure why this is a restriction when the camera can do DCI. Seems like a stupid decision to me. I called Fuji support in the USA and all they could offer was that was how the application was designed.
Like I said. Fuji knows. But they just do not care!
Don Barar
I've tried all of the above several times and nothing works. Can't even connect camera to phone app via pairing, just doesn't pick it up. Have decided not to waste any more time on this. Fuji great cameras, but very poor remote app, not worth wasting any more time till it's sorted properly
