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About FromanZA

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  1. From Fuji South Africa, I asked whether Fuji Japan had found the problem/solution and this was their reply: "The update was that they have found the cause in the firmware which is related to phase detection AF. The solution for the issue they are developing an upgraded firmware to solve the issue" Now we wait
  2. In South Africa we have a local Fuji Head Office. I assume its the same in the states. I called them , told them about a weird hunting problem and they said to bring the camera in for analysis. When they couldnt tell me what was wrong (+- 2 weeks) they gave me a new camera and said they would keep in touch as they had to speak to Fuji Japan. That was the last I heard from them. From what I read, its not possible to downgrade firmware, I assume only maybe the engineers in Japan can. Hope that helps!
  3. Do what I did, take your camera back to Fuji, should still be under warranty and ask for a V2.10 firmware camera. They didn't give me any hassle, grief or issues. Direct replacement, new camera! I was just about to update my software to V3 because "how bad could it be" and "maybe it was just me" and now i'll wait until V3.1 or V4.0 + some months before upgrading again.... Agree, its completely pathetic that they haven't released a fix yet. Good Luck!
  4. Ill try above. Fuji ended up swapping out my X-T3. What firmware are you running? I was running V3 above and now I have a new camera with V2.1. See the other forum which ended up assisting to some degree: https://www.fujix-forum.com/threads/x-t3-focus-hunting.90650/
  5. Anyone having/had problems with factory standard settings, brand new x-t3 with kit 18-55 lens and focus hunting? I cant find anything online about this so assumed it was me...until I showed Fuji. Lens fully zoomed in on a parking lot, no moving cars, or trees, shot in daylight, plenty to focus on (IE not a white wall), using factory set focus settings straight after a reset of camera, OIS on or off made no difference, ISO auto, shutter @ 1/60, aperture manual, 4k30, shot handheld, AF-C, UV filter on lens, focus point was central in frame (nothing moving) and about 20 meters away and nothing in between camera lens and focus point (trees). To try and find out what was causing the problem I set the aperture to f20 = approx 2 second hunting frequency (from completely blurry to sharp, IE not a small hunt, its like it moves from extreme to extreme). As I reduce the aperture towards f16, frequency increases to say 0.5 seconds and then at f10 its not possible to see on the camera screen that there is hunting. My test seems to show its aperture & zoom related, regardless, I cant accept that this is ok. Above video in question was shot at the Fuji HO in South Africa to demonstrate the problem to Fuji so I don't have the video at the moment because I sent the camera in due to this hunting problem. They still don't know what the problem might be so I thought I would reach out and see if anyone can reproduce my problem so I can help Fuji help me solve my problem. I have had a consistent problem with focus on the camera with a hit rate of probably 60%, video & photo. Even when the camera locks focus in AF-S mode, stationary scene, eye focus mode on and face mode on, photo mode, the camera will miss the shot and focus on the rear of the head region while it tells me its focused on the eye when clicking the rear dial in to show the focus point. Any insight would be appreciate!
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