dbenyakar

Did they reset it in a different way? in what way their way of reset was different than yours?

Look here specifically at fix number 2: http://www.fujifilm.com/support/digital_cameras/software/firmware/x/xt20/index.html I hope that fixes it.

Have you find a solution for this issue?

Funny but I wanted to open a new thread on this exact same issue until I saw your thread. I use X-T20 with the 18-55 kit lens, firmware 1.01 and 3.2.1 on the lens. Pre-focus is OFF. I also found that I have to keep the back button pressed in order to take sharp images. Otherwise, if I use the back button to focus but then I let go of it, my images are not sharp at all. I also tried resetting the settings and setup, and no change. I just sent Fuji an inquiry about this issue via this link: https://contact.fujifilm.com/cgi-bin/mail/form.cgi/japan?_ga=2.162466300.1744287699.1499059259-1910942115.1496698054

I actually downloaded the raw files to my PC and viewed them in LR. Sent from my SM-G920F using Tapatalk

Out of curiosity, when you reviewed the images that came out of the camera for sharpness, did you review the JPGs or the RAW files? The reason Im asking is because Im used to work with RAW files all the time, at least when Im working with my Nikon camera, but with the Fuji, my assumption was based on the RAW files. Yesterday I tested the JPGs and these were much better.

So you are saying the issue does not occur in your lens?

I will experiment with this option in the settings but I doubt it has any impact on my issue.

I took another set of photos and Im starting to think that maybe it is not the softness of the lens but something else. About 1 every 5 images comes out not sharp. I uploaded an example of such photo. I wish I could attach 1:1 images but I added a 1:1 crop of the left side of the photo.

The speed was way above 1/60. When I get home I will upload a jpg straight out of the camera so you can see it. Sent from my SM-G920F using Tapatalk

Even in f2.8? Sent from my SM-G920F using Tapatalk

It that case can the camera be calibrated? Sent from my SM-G920F using Tapatalk

Hi Just bought the x-t20 with the 18-55mm kit lens. Did test shots and found very soft images at 18mm f2.8. I know that in 18mm f2.8 its not very sharp in compare to f5.6 or f8.0 but that softness makes it somewhat useless at that f stop. IS is OFF. Maybe it needs to be calibrated?