Kimball Kinnison

Hi Warren, I'll respond to you directly as the other post seems to have gone a bit off topic, what with correcting my spelling mistakes and all. I didn't mean any undue criticism, I was simply asking for your reasoning. It is a forum after all - you had my views, I was wanting yours. Hope the camera is good now. I'm expecting mine in the next few weeks, when I can muster enough courage to buy it! I've had a few x cams since 2011 mostly x100 series but most recently a XT10. I've just sold that and am thinking of using the proceeds for a xt2. Hope everything is fine.

Dear me, such vitriol, must have taken ages. Just trying to help and pass on experience. Really no reason to be critical of writing styles, spelling mistakes and the like. You are an arse.

I live in England, part of the United Kingdom. We have quite comprehensive customer protection laws and regulations. One part of which says that items should be sold fit for purpose and last as reasonably expected. I wouldn't even consider sending anything back to claim repair certainly within the first few months. My contract is with the retailer and I would expect the retailer to replace, not repair, or refund fully if an item failed within the first few months. This is borne out of experience, I've had full, no questions asked, replacements and full refunds as long as six months after purchase. I'd expect nothing less. Unfortunately, many counties have much poorer consumer laws. ****************** To address the other points: I wouldn't expect the retailer to attempt diagnosis or repair, I'd expect and get replacement with new, or refund. I wouldn't see insurance being considered at all. As far as cleaning is concerned, I wonder what they cleaned off after 2 weeks or so of use. It​ probably involved a quick squirt of a rocket blower; thank goodness you weren't charged for the cleaning!! I'm not knocking your decision, if that's the way your country does business then go for it. Hope it works well for you.

Why would you send a new camera for repair? Surely you would take it back to the retailer you bought it from and obtain a new replacement or refund. You now have a few weeks old device that's been repaired. Perhaps your country has poor customer laws? Could you explain please, I'm just trying to understand the reasoning?

You are in double exposure mode.

Usually, in this day and age, your PC/laptop/Mac will have a card reader built in.

In a underbed storage box. Not labelled as I can see what's in there as I open the lid.

I don't really understand this post. Under what circumstance would you buy, presumably, a new camera, find that something falls off it, and then send it for service/repair? Surely you take it back to the retailer you bought it from and obtain a new replacement or refund.