claw

I agree. I'd definitely buy an SP-2 Wide Printer. I have the SP-1 but would be really interested in a printer that was the same height & depth but just wider and took the wider film. It'd still be portable enough and as it is wider it might have the space to run off AA batteries. Ideal. I've used the Canon Selphy printers before and while the are portable in the sense that you can take them to an event where you specifically want to setup a printing table, they aren't portable in the way that the SP-1 is where you can just grab it from your bag on the spur of the moment and have a print developing in someone's hand in less than a minute.

I'd like to add my experience with Fuji's UK repair centre to the mix. I recently damaged my XF10-24 and sent it in for repair. It was received, logged in, evaluated & quoted within 24 hours of arriving when I was told that it might take up to 5 working days. Good experience. Then after I authorised the repair it went into a period of 3 weeks where they were repairing it then waiting for parts after realising they didn't have them. I called a couple of times across this period to chase them up but to no avail. Not so good. Then after eventually repairing it they shipped it back to me on Sept 1st but gave the courier company an incomplete address. The couriers sent an alert to Fuji that they needed more information to deliver the lens, the lens sat with the couriers for about a week, and Fuji never bothered to get back to the couriers or contact me about it. Bad experience. This is only discovered when I call Fuji up yet again to ask where my lens is and they tell me it was shipped out on the 1st. No email to let me know to expect it back or track it or anything. Bad communication Fuji. They tell me on the phone that I should call the courier directly to fix the address error and give me a phone & shipping number. I call the courier who say they can rearrange the shipping for the next day. I even have to call them a second time to confirm that they can do it but all is promised to be in order. Yay! Finally will have my lens back! Except, no, it does't arrive. I call the courier again and they inform me that it was returned to sender. WHAT?! Another bad experience. Yes, okay, this is the couriers fault this time but it still leaves a very sour taste in my mouth. Fuji shouldn't be using companies who are so incompetent they tell you one thing, confirm it, and then do another. So, back to calling Fuji again. I explain the situation and they are apologetic and say that they will ship it back to me Special Next Day delivery through Royal Mail and will call me as soon as they dispatch it. This is make or break time. Loyal customers are built on good customer service. I have a job on Monday that I need that lens for (luckily none of my work for the last month have desperately needed an UWA), so if I don't have it back with me by Monday morning at the latest then it might be goodbye Fuji for me. Love the cameras, but I need a company I can trust. Come on Fuji! Come through for me like you do with your firmware & with they way you listen to customers with your camera designs!