Shimshams

Hi all. contacted fuji and they suggested stuff I had already tried, had to send it back to them for repair, which was very quick ...posted it special delivery onday lunchtime, they received it 8:00 am next day and I got it back on the wednesday at 12:00 couriered. Basic fixed repair cost was £115 I upped it to Fast track for an extra £10 ( guarantees max of 2 days in workshop) They replaced the front cover? which I think only has the 3 position rotary focus switch attached and updated the firmware in both camera and lens. All working perfectly again but I cant help wondering why it broke...anyone else had a problem with this switch? is it a weakness. Anyhow its back working and 12months warranty...all within 4 days. Thanks again Rob

Hi . I am new to this forum because I need help :-) I am not new to photography ( Film and Digital, over 40 yrs ) Been using my XE2 with 18-55 2.8 R LM OIS lens for about a year with no problems....really like it This morning whilst taking close up shots everything was normal, then pressing the shutter button the screen froze, purple lines appeared on the LCD, buttons locked inc the battery on off switch, the only way to turn off was to remove the battery. New battery inserted ...starts normally , seems to display the view on rear screen ok then on touching any button it locks the scene, locks all buttons, nothing functions inc menu button and again only turns off by removing the battery. I have not done any firmware updates, not had to it worked fine until today....seems like a similar problem to the one in this thread but without me doing a firmware update. any clues as to what might be wrong? How do I get it to reset if thats whats needed...I cant access the menu to even do a firmware update.... Stumped. Thanks in advance Rob