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IPad OS 11 update disabled Photo Receiver


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#1 Backinthesaddle

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Posted 28 October 2017 - 11:28 PM

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At the risk of sounding like a knucklehead....I don’t know how to get the Fujifilm ‘Photo Receiver’ app working again. I have a Fuji XT-1 and have been using the Fujifilm Photo Receiver app on my IPad very successfully to transfer photos from my camera to my IPad wirelessly.
Then I get an Update Noification from Apple to upgrade my operating system to OS 11. So without thinking much about it I go ahead and update to OS 11.
Now the Fujifilm Photo Receiver and the Fujifilm Camera App both will not work. When I try to use them a window pops up on the IPad that say the app developer needs to update the app to work with OS11.
OK...but I can’t even find where to get the apps now...
What am I missing?
Thank you.

#2 glospete

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Posted 29 October 2017 - 10:01 AM

Because apps are no longer updated via iTunes, on your iPad/iPhone go to the app called App Store and Under Updates you should see Fujifilm Camera Remote (I don't use Photo Receiver) and click on Update. You'll probably need to pair your camera again but that should solve your problem. 



#3 Backinthesaddle

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Posted 30 October 2017 - 02:40 AM

I tried that and get a window that says that the app has not been updated and to contact the app developer for more information.
Am I the only one experiencing this?

Edited by Backinthesaddle, 30 October 2017 - 02:41 AM.


#4 glospete

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Posted 16 November 2017 - 11:35 PM

I tried that and get a window that says that the app has not been updated and to contact the app developer for more information.
Am I the only one experiencing this?


Both apps have updated fine on my iPad so it may be worth deleting and re-downloading again.


Sent from my iPad using Tapatalk


 
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